Effective Date: September 1, 2025

Website: defitandmakegood.com.au

Business Name: Defit and Make Good by Kings Demo and Rubbish Pty Ltd

We value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, store, and share your personal information, and how you can access or correct it.

What Personal Information We Collect

We may collect the following information when you use our website or contact us:

• Your name
• Email address
• Phone number
• Suburb or location
• Service inquiry or quote request details
• Your IP address and browser details (via cookies)

How We Collect Your Information

We collect information directly from you when you:

• Submit a contact or quote form
• Request a service
• Send us an email or message
• Call us
• Use or browse our website (through cookies and analytics tools)

We may also collect information from third-party providers who support our operations (e.g., web hosting or analytics tools).

Why We Collect and Use Your Information

We collect your information to:

• Provide services and quotes
• Communicate with you about your inquiry
• Send you updates or offers (if you opt in)
• Improve our website and marketing
• Meet legal and regulatory requirements

We only collect what we need and use it for the purposes it was provided.

Storage and Security

We store your information in secure systems that are password-protected and access-controlled. These may be cloud-based or hosted within Australia or in other trusted locations.

We keep your personal information only as long as needed. After that, we delete it securely or de-identify it.

Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted third-party providers who support our website, forms, or CRM
• Legal authorities, if required by law

Our partners are required to protect your information and use it only for the intended purpose.

Marketing

If you have agreed to receive marketing, we may send you emails or messages about our services or offers from our trusted partners.

You can opt out of marketing messages at any time by contacting us or clicking the unsubscribe link in our messages.

Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct any inaccurate or outdated information
• Make a complaint if you believe we have breached your privacy

We will respond to your request or complaint within 30 days.

To exercise your rights, contact us at:

Email: [email protected]

Phone: +61488718622

Address: 57A Rhodes St Hillsdale NSW 2036

Cookies and Website Tracking

We use cookies and similar tools to help our website function and to understand how people use it. Cookies may collect technical details like your IP address or browser type.

You can manage or disable cookies in your browser settings. However, this may affect how some parts of the site work.

For more information about cookies, visit https://www.allaboutcookies.org.

Links to Other Websites

Our website may contain links to other sites. Our privacy policy applies only to our website. We encourage you to read the privacy policies of any external sites you visit.

Updates to This Policy

We may update this privacy policy from time to time. All updates will be posted on this page.

This version was last updated on September 1, 2025.

Contact Us

If you have any questions about this policy or how we handle your information, please contact us:

Email: [email protected]

Phone: +61488718622

Mailing Address: 57A Rhodes St Hillsdale NSW 2036

Complaints

If you believe we have not respected your privacy, you can lodge a complaint with us directly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au

Phone: 1300 363 992

Email: [email protected]